Returns & Exchanges at Percy's Pet Products
We want your furry friend to look their best, which is why we offer a 30-day return window for all unworn and unwashed pet apparel. Simply ensure the items are free of pet hair and in their original packaging to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is free of any debris or pet hair.
Ship It Back
Print the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing